Customer Success Manager
Help growing teams get more from every part of the platform.
Customer Success
Hybrid
Own relationships with a portfolio of growing customers. • Guide onboarding, adoption, and renewal conversations. • Identify patterns in customer feedback and share them with product teams. • Create repeatable playbooks that improve the customer experience.
Experience with a B2B SaaS product. • Familiarity with customer education or enablement. • A naturally curious, consultative approach.
3+ years in customer success, account management, or a similar role. • Strong communication and presentation skills. • Comfort managing multiple priorities and customer relationships. • A practical, empathetic approach to problem solving.